Sr. Analyst, Multifamily Solutions & Go To Market
Company: Comcast Corporation
Location: Philadelphia
Posted on: October 29, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryComcast's
Xfinity Growth Innovation and Experience (XGIE) organization brings
the future to customer homes with powerful, yet simple connected
experiences. Multifamily homes (also known as multi-dwelling units,
or MDUs) represent both an exciting space for innovation and
significant portion of Xfinity's business.
This individual will be responsible for driving the success of
Multifamily growth products and solutions through supporting the
development of new products from inception to launch, supporting
the management of these products in market, ensuring a superior
customer experience through active efforts to monitor and improve
on their performance, and aligning the Multifamily product space
with broader company goals.
In this role, this individual will work cross-functionally with a
diverse array of stakeholders in all facets of the job. Among other
duties, this individual will help execute customer research,
strategic business cases, technology assessments, pricing &
packaging evaluations, product launches, and more. Multifamily
product team's core importance to Comcast ensures this role will
have great exposure and visibility. Excellent opportunity for a
well-rounded, collaborative problem-solver wanting to work on
next-generation products. This individual will report to the
Director of Multifamily Growth Products.Job DescriptionCore
Responsibilities
- Partners with Program Management, Product Development,
Operations, Product Marketing and other groups in a
cross-functional team to develop new products and bring them to
market.
- Analyzes data reports for trends to help guide decision making
around key Multifamily growth opportunities.
- Supports new products through employee and customer market
trials and assists with development and execution of a go-to-market
playbooks.
- Work closely with Technology and Product Experience Development
teams to ensure new and existing product innovations meet go to
market needs with a customer centric approach.
- Manages, gathers, and analyzes competitive intelligence data
for product lines.
- Contributes to the strategic planning of product enhancements
including content, pricing, packaging and new feature
definition.
- Internalizes and represents the Voice of the customer
throughout the product lifecycle.
- Coordinates across other functional areas to secure buy-in to
deliver on the defined end-to-end customer experience.
- Manage change requests. Validates downstream deliverables and
final offering (business acceptance testing).
- Consistent exercise of independent judgment and discretion in
matters of significance.
- Regular, consistent and punctual attendance. Although rare,
must be able to work nights and weekends, variable schedule(s) as
necessary.
- Other duties and responsibilities as assigned.Minimum
Requirements
- Specific experiences in bringing new technology products to
market.
- Experience in a high volume, fast paced innovation-driven
environment.
- Demonstrated ability to work effectively with Program
Management, Product Development, Operations and Marketing.
- Understands a variety of technical constraints, user experience
goals, business requirements that shape current and future
products.
- Strong attention to detail with an obsession over customer
needs.
- Excellent written and verbal communication skills.Employees at
all levels are expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities.Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and
qualifications.Comcast is proud to be an equal opportunity
workplace. We will consider all qualified applicants for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, genetic information, or any other basis protected by
applicable law.Additionally, Comcast provides best-in-class
Benefits to eligible employees. We believe that benefits should
connect you to the support you need when it matters most, and
should help you care for those who matter most. That's why we
provide an array of options, expert guidance and always-on tools,
that are personalized to meet the needs of your reality - to help
support you physically, financially and emotionally through the big
milestones and in your everyday life. Please visit the on our
careers site for more details.EducationBachelor's DegreeWhile
possessing the stated degree is preferred, Comcast also may
consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
experience.Relevant Work Experience5-7 Years
Keywords: Comcast Corporation, Parsippany-Troy Hills Township , Sr. Analyst, Multifamily Solutions & Go To Market, Professions , Philadelphia, New Jersey
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