Maitre D'

Company: Union Square Cafe
Location: New York
Posted on: November 1, 2024

Job Description:

An iconic restaurant with over 35 years of history, Union Square Cafe draws inspiration from Italy, France, and Northern California cuisines. Award-winning and beloved by locals, the restaurant offers a unique dining experience in a fresh and contemporary environment.The Maitre D' is a vital member of the Service team, overseeing bookings, initial hospitality, and a warm goodbye. They must have a firm grasp on the restaurant's operations at all times to seat guests and fill the restaurant efficiently, supporting the dining room and kitchen teams.Responsibilities include:

• Supporting a culture of Enlightened Hospitality
• Creating a welcoming environment for guests
• Providing accurate wait times and 'finding the yes' for guests
• Communicating with guests, management, service staff, and the kitchen
• Working efficiently and composed under pressure
• Understanding reservations booking strategies and Sevenrooms functions
• Coordinating with management to 'build the book' and boost cover countsRequirements:
  • 2+ years of guest-facing experience in a restaurant
  • Passion for guest experience and hospitality
  • English fluency, additional languages a plus
  • Ability to stand or walk for long periodsBenefits:
    • $10.65/hr + tips
    • Full Health, Dental, and Vision insurance within a month
    • Paid Time Off and Parental Leave
    • Dining credit and discounts throughout the USHG family of restaurants
    • Eligibility for the USHG Digital Wallet and 401(k) matching
    • Employee Referral Program, Mentor Programs, and Career Development support

Keywords: Union Square Cafe, Parsippany-Troy Hills Township , Maitre D', Other , New York, New Jersey