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Associate Customer Support Representative

Company: VirtualVocations
Location: Paterson
Posted on: October 27, 2024

Job Description:

A company is looking for an Associate Customer Support Representative in the Recreation sector.



Key Responsibilities

Provide customer service via phone, chat, and email
Assist customers with troubleshooting and training on software features
Participate in departmental meetings and communicate customer issues


Required Qualifications

Prior experience in software support via phone, chat, or email
Experience in the recreation space, either personal or professional
Proficient in using Windows and Microsoft Office Suite
Prior customer service experience
Availability for rotating emergency on-call schedule for weekends

Keywords: VirtualVocations, Parsippany-Troy Hills Township , Associate Customer Support Representative, Other , Paterson, New Jersey

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