GREETER - WORLD-CLASS ICE RINK IN CENTRAL PARK
Company: Wollman Rink NYC
Location: Hoboken
Posted on: September 25, 2024
|
|
Job Description:
Description:Provide professional and exemplary customer service
to all guests in adherence with Wollman Rink policies, rules and
regulations to ensure a safe and world class environment.
Requirements: Essential Duties and Responsibilities Responsible for
greeting guests properly in various locations of the facility,
directing them to desired locations, and ensuring proper crowd flow
Check in clients for skating lessons Relay messages to coaches and
back-office staff Provide World-Class service to all guests,
vendors, and employees at all times Develop and maintain positive
working relationships with all team members Anticipate and respond
professionally to guests' needs, concerns and questions Learn all
Wollman Rink policies, procedures, locations, and event specific
information provided Provide guests with friendly, accurate
directions Monitor assigned areas to identify issues, report and
notify appropriate personnel, and ensure compliance with facilities
policies, cleanliness, and safety Adhere to all Company policies
and procedures, including uniform and appearance guidelines Work
well with others, assist teammates, and perform and complete a
variety of duties, often changing from one task to another, without
the loss of efficiency or composure within Guest Services
guidelines As necessary, handle tough, high-pressure situations
while remaining calm and professional Assist skaters in preparing
for their lessons, including tying skates, helping with hockey
equipment (training will be provided) Complete other duties as
assigned by managers May work in cooler or warmer temperatures;
indoors or outside, and involve standing for 6-8 hours Educational
Background Required Previous hospitality experience preferred
Knowledge, Skills and Abilities Exemplary customer service skills
Ability to stay calm under pressure Outgoing and positive; you seek
solutions vs focusing on problems Ability to actively engage with
guests Note:This job description outlines the general nature and
level of work performed by individuals assigned to this position.
It is not intended to be an exhaustive list of all
responsibilities, duties, and skills required. Working
EnvironmentThis position generally requires that work be performed
from Wollman Rink offices. This position requires frequent outdoor
work and exposure to varying weather conditions due to the nature
of the business. Availability to work evening, weekends, and
holidays. About WPPWollman Park Partners (WPP) is a coalition of
experienced New Yorkers from diverse sectors, including sports and
entertainment, finance, health and wellness, and sustainability.
Comprising notable organizations like Harris Blitzer Sports &
Entertainment, Related Companies, Equinox, in close partnership
with Great Performances + Melba's Restaurant, YMCA, Ice Hockey in
Harlem, Figure Skating in Harlem, The Boys' Club of New York, and
Green City Force. WPP is dedicated to enhancing the iconic Wollman
Rink NYC (WRNYC) in Central Park. With a strong commitment to
creating a vibrant, diverse, and inclusive space, WPP aims to
promote equitable economic opportunities and recovery for the
city.As the operator of Wollman Rink NYC, WPP focuses on
accessibility and inclusivity through thoughtful hiring practices
and engaging programming. The rink will host public ice-skating
sessions, youth initiatives, cultural events, and celebrations,
making it a welcoming destination for both New Yorkers and visitors
alike. By fostering a sense of community and celebrating the city's
rich diversity, WPP strives to create a year-round destination that
reflects the values and spirit of New York
City.PI63ca12428098-26289-35517773
Keywords: Wollman Rink NYC, Parsippany-Troy Hills Township , GREETER - WORLD-CLASS ICE RINK IN CENTRAL PARK, Other , Hoboken, New Jersey
Click
here to apply!
|