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Director of Client Operations

Company: VirtualVocations
Location: Jersey City
Posted on: November 1, 2024

Job Description:

A company is looking for a Director, Client Operations to lead operational initiatives and process improvements for customer-facing teams.



Key Responsibilities

Develop and implement efficient internal processes for the Client Management team
Identify opportunities to streamline go-to-market operations in partnership with the Commercial Strategy team
Establish and manage key performance indicators for client operations and monitor performance metrics


Required Qualifications

5+ years in a consulting, commercial, or revenue operations role
Relevant enterprise software or healthcare experience
Expert level proficiency with Salesforce
Ability to work effectively with cross-functional senior leadership
Self-motivated with a demonstrated ability to drive operational efficiency

Keywords: VirtualVocations, Parsippany-Troy Hills Township , Director of Client Operations, Executive , Jersey City, New Jersey

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