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CX Strategy Manager

Company: VirtualVocations
Location: Philadelphia
Posted on: October 23, 2024

Job Description:

A company is looking for a CX Strategy Manager, Engagement to shape the customer experience and drive strategies for customer success.



Key Responsibilities

Design and execute customer communications and campaigns tied to lifecycle milestones
Produce activities to drive customer engagement and build a culture of learning
Collaborate with stakeholders to distribute customer communications and enhance self-serve resources


Required Qualifications

3+ years of customer-centric marketing project management experience
Experience in developing and producing engaging campaigns and communications
Ability to pull and analyze data, synthesize insights, and report on results
Experience with HTML formatting and troubleshooting in various technology platforms
Metrics definition and establishment of tracking processes for campaigns

Keywords: VirtualVocations, Parsippany-Troy Hills Township , CX Strategy Manager, Executive , Philadelphia, New Jersey

Click here to apply!

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